💰 REFUND POLICY

(Wilderness Survival & Expedition Kit Returns)

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1. Return Window

All requests must be submitted within 30 days of delivery.

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2. Eligible Returns

Accepted for:

• Damaged or defective items
• Incorrect shipments
• Functional defects affecting wilderness survival readiness

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3. Non-Eligible Returns

Not accepted for:

• Items exposed to field use
• Cosmetic differences
• Subjective dissatisfaction
• Delivery delays within estimated timelines

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4. Condition Requirements

Items must be:

• Unused and intact
• Fully packaged with all accessories
• Complete and resellable

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5. Verification

Customers may need to provide:

• Photos or videos demonstrating the issue
• Detailed explanation of defect or problem

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6. Return Authorization

All returns must be pre-authorized; unauthorized returns may be rejected.

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7. Refund Processing

• Refunds processed 5–10 business days after approval
• Refunds issued to original payment method

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8. Costs

• Original shipping is non-refundable
• Return shipping costs may apply

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9. Cancellation

Orders may only be canceled within 12 hours of placement.

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10. Chargebacks

Disputes may be escalated with supporting documentation.